Taylor Steamer – Our Story

Our story – At Taylor Steamer, it is our mission to provide our clients with a healthier, cleaner, more comfortable home through safe work practices and uniformed, polite, trustworthy technicians. Our work is backed by, we simply call it “The Taylor Steamer Guarantee.”

Statement from the Owner:

Hello Future Taylor Steamer Clients!

My name is Matt Walter. I am the owner of Taylor Steamer Cleaning and Restoration. I want to take a moment to share with you a little about myself, my family, and my company so you can make an informed decision about who you are inviting into your home.

My wife, Andrea, and I purchased Taylor Steamer from the Taylors, who are friends of ours, in August 2007. Together, we have cleaned carpets, upholstery, and tile and grout and have serviced water damage jobs in Mansfield, Ohio. With years of experience, I am confident in our cleaning and restoration abilities.

As you can see from our family photo, I have my beautiful wife and our three young boys to provide for; Taylor Steamer helps me do that. It is the reason that our name and reputation is so important to me. Without satisfied clients, we have no business! I am certain you will be thrilled with our cleaning and customer service! I want you to be happy with your choice to use Taylor Steamer; in the unlikely event there is an issue with our cleaning service, I offer a 100% money back satisfaction guarantee. If you are not happy with our cleaning service, we ask that we may return to correct the issue. If you are still not happy, you don’t owe us anything. We would rather refund someone’s money who is not happy than have an unsatisfied customer.

My family and I appreciate your business and look forward to serving you and receiving your feedback!