Survey

Name*

First Last

Email*

Phone

How satisfied are you with the following aspects of Taylor Steamer?

1. Courteous on the jobsite*

2. Quality of cleaning job*

3. Responsiveness to your special requests*

4. Responsiveness to problems*

5. Telephone courtesy*

6. Responsiveness of office staff*

7. Schedule availability*

8. Amount of information offered*

9. Overall performance*

10. Payment options*

11. Our reputation*

12. Our guarantee*

15. After using our service, are you more or less likely to use us again?*

16. After using Taylor Steamer, are you less or more likely to refer someone to us?*

17. Were you made aware of the Taylor Steamer Referral Reward Program?*

What do you like LEAST about Taylor Steamer?

Tell us how we did in your own words: